Call Center Manager
Requirements
Phone sales experience, strong communication skills
We are looking for a Call Center Manager who will handle driver support for existing issues and actively recruit new drivers through outbound phone sales.
Responsibilities
- Receive incoming calls and resolve driver issues related to work conditions, payments, and the platform
- Make outbound sales calls to potential drivers and present taxi fleet registration offers
- Provide consultation on working conditions, salary, and platform-related questions
- Track and document complaints and ensure timely resolution
- Maintain call reports and sales statistics
- Collaborate with management to improve driver service quality
Company Benefits
- Competitive salary + sales bonus
- Friendly work environment
- Professional development opportunities
- Monthly salary paid on time by the 25th